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Privacy policy

Collected information

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Collecting process

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.

Purposes

We collect this non-personal and personal information for the following purposes:

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

  • Comply with applicable laws and regulations.

Information storage and usage

The Panthora entity is hosted on the Wix.com platform.

Wix.com provides us with the online platform that allows us to sell services to you. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Panthora follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communication

We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates relating to Panthora, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email.

Withdrawal of consent

If you no longer want us to process your data, please contact us at panthora.nutrition@gmail.com.

Policy update

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here when it is updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it and/or disclose.

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